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FAQs

A collection of frequently asked questions

ChainRecorder is a service that leverages the decentralized power of Bitcoin Network to provide unalterable timestamps for your digital assets, including documents, images, audio, and video files. This ensures proof of existence and authenticity without relying on centralized authorities.

For any questions or support needs, you can contact us via email at hello@chainrecorder.com or visit our Contact Page.

  • Quick Chain (Pay-Per-Use) – Credits expire 12 months after purchase.
  • Monthly Subscriptions – Chain It credits refresh monthly, and unused credits do not carry over to the next month.
  • Annual Subscriptions – Chain It credits refresh annually, and any unused credits expire at the end of the 12-month billing cycle.

To check your remaining credits, log into your ChainRecorder Account.

ChainRecorder has applications across various industries, including:

  • Intellectual Property: Providing proof of publication for copyrights, patents, and trademarks.
  • Academia: Validating the authenticity of research papers and patents.
  • Legal: Offering immutable verification of legal document signing dates.
  • Supply Chain: Tracking attributes like price, location, quality, and certification dates.

You can access our Terms of Use and Privacy Policy on our website. These documents provide detailed information about our policies and procedures regarding your data and usage of our services.

ChainRecorder is committed to protecting your privacy. We only collect essential personal data, such as your email address, to provide and improve our services. Your files remain confidential; only the hashed version is recorded on the blockchain, ensuring your content is never exposed. For more details, please review our Privacy Policy.

Yes, you can cancel your plan at any time. The cancellation takes effect at the end of the current billing cycle.

You can upgrade or downgrade your plan anytime by going to your Profile Page and clicking the Manage subscription link. This will allow you to select the plan that best suits your needs.

You can upgrade or downgrade your plan anytime by going to your Profile Page and clicking the Manage subscription link. This will allow you to select the plan that best suits your needs.

ChainRecorder offers flexible pricing plans to fit different needs:

  • Free Chain It – Get started with a FREE credit when you set up your account.
  • Quick Chain (Pay-Per-Use) – Ideal for occasional users who want to pay per timestamp without a subscription.
  • Subscription Plans – Monthly or annual plans with bulk timestamping at discounted rates for frequent users.
  • Enterprise Plan – For businesses with high-volume requirements.

For full pricing details, visit our Pricing Page

ChainRecorder offers several benefits:

  • Proof of Existence: Provides indisputable evidence that your document existed at a specific time.
  • Versatility: Suitable for various digital assets, including songs, movies, legal documents, and research evidence.
  • Fast & Easy: Utilizes the Lightning Network for swift and hassle-free transactions.
  • Secure: Built on the trusted Bitcoin Blockchain, ensuring immutable proof of existence.
  • Sovereign: Your documents remain completely yours; ChainRecorder proves authenticity without accessing your content.

You can timestamp a wide range of file types, including but not limited to documents, images, audio files, and video files. ChainRecorder is versatile and suitable for various digital assets.

ChainRecorder operates by taking a unique fingerprint (hash) of your uploaded file and recording this fingerprint on the Bitcoin Blockchain. This process creates a secure, time-stamped record of your file's existence without exposing its content. You can verify the authenticity and timestamp of your file anytime, anywhere.

To begin using ChainRecorder, select the "Get Started" option. Follow the on-screen instructions to upload your file and complete the timestamping process.